WE CAN SELL YOUR INSTRUMENTS FOR YOU
We offer a variety of services to both sell your instrument in our store, online & we can offer a price to buy your equipment off of you.
SALE ON COMMISSION
We can normally offer 3 different options:
Sale on commission NOT including eBay (20% Commission)
Sale on commission including eBay (20% Commission, 10% eBay fees, 5% Paypal fees)
We can offer a price to buy your equipment
We will need to evaluate and value the equipment that you wish to sell so just pop it by. Valuations are free and there are no obligations to sell your items once valued.
Sale on Commission Terms and Conditions
Rights to sell
1 You are the owner and/ or, have permission or the rights to sell the item/s named on this sale on commission contract.
2 The details above are correct and accurate.
3 You are happy for AH Music to keep and store your information contained on this document. This information may be shared with our accountant/s for the purpose of our accounts. We will also use this information to keep in contact with the person named above to discuss this sale on commission contract. We will not share any of this information with any other persons or organisations that have not been mentioned within term 3.
4 Both parties have the right to withdraw from this sale on commission at any time with a minimum of 24 hours notice (except when terms 6, 8 and 9 apply.
In-store sale terms
5 If the item/s above are sold in-store, only the commission rate and any repair charges shown above apply. The commission rate is normally set at 20% of the item/s value but can sometimes vary depending on the value of the item/s. Please see the above figure for an accurate commission rate.
6 Once sold in-store, you will be paid 5+ days after the sale. This is to allow the customer/ purchaser time to ensure they are happy with the item/s and that they do not wish to return the item/s. If the item/s are returned within this period the customer/ purchaser can request a full refund. This is normally because of various reasons which can include but is not limited to, faults that can occur and or/ they’re simply not happy with the item that they’ve purchased. If this happens then you will not be paid for this sale on commission on or after the 5th day and we will have to start again. You cannot withdraw from this contract during this 5 day period.
Sale to include eBay
7 If this sale on commission includes eBay as a point of sale. There will be additional fees on top of the commission rate if sold on eBay. These fees are set at eBay (10%) and PayPal (5%).
8 Once sold on eBay, you will be paid 30 days after the item/s have been delivered/ received by the customer/ purchaser. This is because AH Music has to abide by Distance Selling Laws which allows any customer/ purchaser the ability to return an item without reason within 30 days of receiving any purchased item/s. If the item/s are returned within this period and the customer/ purchaser can request a full refund. If this happens then you will not be paid for this sale on commission on or after the 30th day and we will have to start again. You cannot withdraw from this contract during this 30 day period.
9 On eBay, a customer/ purchaser is able to commit to purchasing an item/s without making payment. I will usually allow the customer/ purchaser 5-7 working days to make payment for the item/s. I will sometimes allow additional time as long as the customer/ purchaser remains in contact with AH Music in regards to this sale. You cannot withdraw from this contract during this 5-7 working day period. If payment is not received then the item will be re-advertised on eBay and we will have to start again.
10 No items will ever be shipped out until payment has been received in full.
Damages, warranty and repairs
11 Any repair costs noted above will be completed prior to the item/s being advertised for sale. These will be charged once sold. If this contract is withdrawn, any repair costs will be charged when the item is collected and signed back over into your possession.
12 AH Music will provide the customer/ purchaser with a minimum of 30 days warranty on any item /s which you are not responsible for.
13 Items may become faulty whilst on display which can include electrical faults. You will not be charged any labour costs if any faults occur whilst the item/s are under AH Music’s possession, however, If any parts are required to repair these issues, you will be charged for these parts at trade cost. This will be charged either once the item/s have sold or if this contract is withdrawn.
14 Any item left with AH Music will be liable to get some wear and tear from being on display, being demonstrated to customers or when customers try the item/s out. This wear and tear include but is not limited to, small surface scratches, scuffs, minor dings etc. There will be no major marks or damage which isn’t already described above. Accidents can happen so if there is any major damage caused whilst the item is under the possession of AH Music, we will either get the issue/ damage professionally repaired, work with you to resolve the issue/ damage, or AH Music will buy you out of this contract at the minimum total price after commission, original repairs and all fees.